Agency Contact Information
Massachusetts Department of Transportation
Mailing Address
Massachusetts Department of Transportation
10 Park Plaza Suite 4160
Boston, Massachusetts 21160
The Massachusetts Department of Transportation is a primary transportation agency that manages four toll facilities.
A: Massachusetts Turnpike, Sumner & Callahan Tunnels, Ted Williams Tunnel, and Tobin Memorial Bridge.
Payments accepted while you are traveling can be viewed in the "Payments Taken On Road" section. Jump to it here.
For violations, wrong lane or other missed tolls
For license plate tolling, post-paid toll invoices or other notices
All options shown above open the agency's payment page in a new window. These are third-party sites not controlled by Turnpikes.com.
For mailing address and main telephone, plus available email
Massachusetts Department of Transportation Toll Facilities
Massachusetts Department of Transportation
Massachusetts Department of Transportation
10 Park Plaza Suite 4160
Boston, Massachusetts 21160
Massachusetts Department of Transportation has no additional customer service information.
An ongoing scam has been targeting users via text and other phone notifications. The notices claim a debt is owed for unpaid tolls. The scheme has also included fake notices sent via email. This impacts users in the United States, Canada and Europe.
WARNING!!!
These notices can often appear authentic, but they also often originate from unusual telephone numbers or have strange web addresses. Further, the scammers frequently try to create a sense of urgency, hoping the victim will panic and react by clicking links. See the samples below.
REPORT IT!
If you believe you have received a false or fake notice, or you have been the victim of a toll smishing (SMS phishing) scam, please report it to the Federal Trade Commission and/or the FBI's Internet Crime Complaint Center (www.ic3.gov).
